Privacy Policy

Our Privacy Policy

The type of personal information we collect 

We currently collect and process the following information:

·  Personal identifiers, contacts and characteristics e.g., name and contact details)

- Website user statistics 

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

- To purchase our products

- To ask us a question

We use the information that you have given us in order to provide you with with the product or service that you have requested.

We do not share your information with anyone else.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

- Your consent (which you may withdraw at any time)

- We have a contractual obligation.

How we store your personal information

We store your information securely on our IT systems for no longer than it is needed.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at riversidemtihian@gmail.com if you want to make a request. 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Riverside Mithian, Riverside Cottage, Mithian, TR5 0QD. You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:  

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk